Track your package

To track your order, enter your order number and email address:

To track your order, please enter the tracking number you received in the shipping confirmation email

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F.A.Q.

We always strive to send your delivery using the finest carrier and service for your nation. Detailed information about delivery dates and pricing by country may be found on our shipping page

Please write us at info@carl-italy.com. Our friendly customer support will handle this for you and will make sure you will get your order.

Making a return is easy! Here’s what you need to do:

Within 14 days of receiving your order, send an email to info@carl-italy.com indicating that you want to exchange one or more products.

Our team will promptly provide you with return instructions.

Follow the provided instructions to complete the return process.

Our team is here to help you, get in touch with us via info@carl-italy.com